Contact us on email service@zovenaus.com 

How can I start a custom inflatable order?

Starting your custom inflatable project is simple.

Send us your design, reference image, sketch, logo, dimensions, or just tell us your idea. Our design team will review your requirements and help turn your concept into a manufacturable inflatable design.

If you do not have a finished design, that is completely fine. You can simply send us reference pictures or describe what you would like to create, and our team can help develop the design with you.

Once the product specifications are confirmed, we will provide you with a quotation and production plan.

Can you create an inflatable based on my own design?

Yes.

We can manufacture custom inflatables based on:

• Reference images

• Hand-drawn sketches

• 2D artwork

• 3D designs

• Brand mascots

• Logos

• Holiday characters

• Existing product concepts

• Photos or inspiration images

The clearer the reference material you provide, the easier it is for us to accurately reproduce the shape, colors and details you want.

Before production starts, we will confirm the design with you.

What types of inflatables can you customize?

We specialize in inflatable decorations and promotional inflatables, including:

• Halloween inflatables

• Christmas inflatables

• Easter inflatables

• Holiday yard decorations

• Inflatable characters

• Inflatable animals

• Inflatable pumpkins, ghosts, skeletons and monsters

• Inflatable Santa Claus and Christmas characters

• Inflatable trees and decorative displays

• Inflatable mascots

• Custom branded inflatables

• Promotional inflatables

• Event and party inflatables

• Custom outdoor decorations

Different sizes, colors, poses, accessories and lighting effects can also be customized.

What information should I provide for a custom design?

For the fastest quotation, please provide as much of the following information as possible:

1. Product reference image or design

2. Required size

3. Required quantity

4. Colors

5. Indoor or outdoor use

6. LED lighting requirements

7. Plug type and destination country

8. Packaging requirements

9. Logo or branding requirements

10. Expected delivery date

If some details are not yet decided, our team can also make recommendations based on your target market.

What is the custom inflatable development process?

Our typical custom development process is:

Step 1 – Send Your Idea

Send us your reference pictures, sketch, product concept or design requirements.

Step 2 – Design Confirmation

Our design team prepares the inflatable structure and visual design based on your requirements.

Step 3 – Quotation

After confirming the size, structure, accessories and quantity, we provide the final quotation.

Step 4 – Sample Production

If a sample is required, we produce the first sample for inspection and confirmation.

Step 5 – Sample Approval

We will provide pictures and videos for your review. Adjustments can be discussed before mass production.

Step 6 – Mass Production

After the sample and order details are confirmed, we begin bulk production.

Step 7 – Quality Inspection

Products are checked before packing, including appearance, inflation performance, stitching, blower operation and lighting where applicable.

Step 8 – Packing & Shipping

After final confirmation, the goods will be packed and arranged for shipment.

Can I order a sample before mass production?

Yes.

For custom products, we recommend making a sample before large-volume production, especially for new designs.

The sample allows you to check:

• Overall appearance

• Product proportions

• Colors

• Printing

• Structure

• Inflation performance

• LED lighting

• Accessories

• Packaging

Once the sample is approved, we can proceed with mass production based on the confirmed version.

What is your MOQ?

The MOQ depends on the inflatable design, size, materials, printing requirements and customization level.

For existing designs, smaller order quantities may be available.

For completely customized products, the MOQ will be confirmed after we review your design.

Contact us with your required quantity and product details, and we will recommend the most suitable production option.

How long does a custom inflatable order take?

Production time depends on the complexity of the design, order quantity and current production schedule.

Custom samples normally require additional development time before mass production.

During busy holiday seasons, especially before Halloween and Christmas, production schedules can become much tighter.

We strongly recommend placing seasonal orders in advance so there is enough time for:

Design → Sampling → Revision → Production → Inspection → Shipping

The exact lead time will be confirmed with you before production begins.

What materials are used for your inflatables?

Our inflatable decorations are made using materials selected according to the product design and intended application.

For outdoor holiday inflatables, material selection focuses on:

• Lightweight construction

• Good air retention

• Durable stitching

• Color performance

• Outdoor suitability

• Easy folding and storage

Different materials and specifications can be selected depending on your target market, size and product requirements.

Can the size and colors be customized?

Yes.

Most designs can be customized in different:

• Heights

• Widths

• Colors

• Character poses

• Facial expressions

• Decorative elements

• Printed patterns

• Lighting arrangements

For example, the same character may be developed into 4FT, 6FT, 8FT or larger versions depending on the structure.

Our design team will also check whether the requested dimensions are suitable for stable inflation and production.

Can you add LED lights?

Yes.

LED lighting can be incorporated into many inflatable decorations.

Depending on the product, LEDs can be positioned inside areas such as:

• Head

• Body

• Pumpkin

• Ghost

• Christmas tree

• Decorative accessories

• Character features

The number and position of the lights will depend on the size and structure of the inflatable.

Are blowers included?

For self-inflating decorative products, compatible blowers can be supplied according to the product design and destination market.

Different electrical specifications may be required for different countries.

Please tell us your destination country before production so the appropriate product configuration can be confirmed.

Can you customize the plug for different countries?

Yes.

Electrical configurations can be arranged according to the destination market where applicable.

Please inform us of the final sales country or region before production so we can confirm the appropriate requirements.

Examples may include products intended for markets such as:

• United States

• United Kingdom

• European Union

• Australia

Final electrical specifications will be confirmed according to the product and order requirements.

Can I add my logo or brand to the product?

Yes.

Depending on the design, we can customize branding on:

• Inflatable products

• Product labels

• Instruction manuals

• Color boxes

• Packaging

• Shipping cartons

Private label and OEM/ODM projects are welcome.

If you are building your own inflatable decoration brand, our team can help you develop a more consistent product series and packaging style.

Can you customize the packaging?

Yes.

Packaging can be customized according to your sales channel and branding requirements.

Options may include:

• Custom color boxes

• Brand logos

• Product images

• Barcodes

• SKU labels

• Instruction manuals

• Warning labels

• Carton marks

If you sell through Amazon, Shopify, retail stores or other e-commerce platforms, please let us know your packaging requirements before production.

How do I pay for a custom order?

Payment terms will be confirmed in your quotation before production begins.

For custom projects, a deposit is normally required before design, sampling or production starts, with the remaining balance arranged according to the confirmed order terms.

We can provide a commercial invoice containing the product specifications, quantity and payment details.

Will I receive photos or videos before shipment?

Yes.

For custom orders, we can provide product photos or videos during the confirmation and inspection process.

For new custom designs, sample photos and videos are especially important so you can review the appearance and inflation effect before mass production.

For bulk orders, inspection photos or videos can also be provided before shipment when required.

Can you help develop a complete product series?

Yes.

We work with customers who need more than just one inflatable design.

For example, we can help develop complete seasonal collections such as:

Halloween Collection

Pumpkins, ghosts, skeletons, bats, vampires, witches and monsters.

Christmas Collection

Santa Claus, snowmen, Christmas trees, reindeer, dinosaurs and holiday characters.

Easter Collection

Easter bunnies, eggs and spring-themed decorations.

We can also develop coordinated products with similar colors, character styles and packaging to create a complete product line.

Are your inflatables suitable for outdoor use?

Many of our inflatable decorations are designed for outdoor yard, lawn, porch and garden display.

However, inflatable decorations should always be installed properly using the supplied securing accessories where applicable.

For best performance, we recommend avoiding use during severe weather conditions such as:

• Strong winds

• Heavy storms

• Extreme rain

• Snow accumulation

• Other severe weather

Always follow the product instructions and ensure the inflatable is properly secured during use.

How should I store the inflatable after the season?

Before storage:

1. Make sure the inflatable is completely dry.

2. Remove dirt or moisture from the surface.

3. Deflate the product completely.

4. Fold it carefully without excessive compression.

5. Store the inflatable in a dry and ventilated location.

6. Keep the blower and electrical components away from moisture.

Proper storage can help maintain the appearance and condition of the inflatable for future use.

What happens if there is a problem with my order?

If you receive a product with a manufacturing issue, please contact us and provide:

• Order information

• Photos

• Videos

• Description of the issue

Our team will review the situation and work with you on an appropriate solution according to the specific issue and order conditions.

Start Your Custom Inflatable Project

Have an idea for your next inflatable?

Send us your design, reference image or product concept.

Whether you need a single custom design or a complete seasonal collection, the ZOVENAUS team can help you turn your idea into a finished inflatable product.

Send us your idea today and let’s create something unique.